FernLight Studio
Privacy Practices

Last updated: April 2025

FernLight Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, sign up for our services, or make a purchase through Squarespace.

By using this site, you consent to the data practices described in this policy.

1. Information We Collect

When you interact with FernLight Studio through this website (hosted by Squarespace), we may collect the following types of personal information:

Information you provide directly:

  • Your name and email address (e.g., when you sign up for our newsletter, fill out a contact or request form, or make a purchase)

  • Shipping and billing addresses

  • Payment details (processed securely via third-party services such as Venmo, PayPal, or Square)

Information collected automatically (via Squarespace):

  • Your IP address, browser type, device info

  • Your activity on our site (pages visited, time on site, etc.)

  • Cookies and tracking tools to analyze traffic and enhance user experience

2. How We Use Your Information

We use your data to:

  • Fulfill orders and manage customer service

  • Communicate with you about orders, events, or updates

  • Send newsletters and promotional content (only if you opt in)

  • Improve site performance and understand visitor behavior through analytics

We do not sell or rent your personal data.

3. Data Security

Your information is protected through Squarespace’s secure hosting environment. Payment data is encrypted and processed through trusted third-party gateways (e.g., Stripe or PayPal), and we never store full credit card details.

4. Third-Party Services

We may share your information only when necessary to provide our services, including:

  • Payment processors: Stripe, PayPal, Square

  • Email marketing services: (e.g., Squarespace Email Campaigns or Mailchimp)

  • Shipping platforms: if applicable, for order delivery

Each provider has its own privacy policy and safeguards.

5. Cookies & Tracking

This site uses cookies and similar technologies provided by Squarespace to:

  • Operate the shopping cart and user sessions

  • Analyze site traffic and performance

  • Remember your preferences

You can manage or disable cookies through your browser settings, though this may affect certain features.

6. Your Choices

You have the right to:

  • Access, correct, or request deletion of your personal data

  • Unsubscribe from emails at any time using the link at the bottom of each message

  • Request that we stop using or processing your data

To make a request, contact us.

7. Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, and meet legal obligations. Data related to analytics and marketing may be stored longer unless removal is requested.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such data, we will delete it immediately.

9. GDPR & CCPA Compliance

If you reside in the European Economic Area (EEA) or California, you are entitled to specific rights under GDPR or CCPA, including:

  • The right to access your data

  • The right to request deletion or correction

  • The right to object to or restrict processing

Contact us to exercise any of these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the most recent effective date listed above.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact FernLight Studio here.